Booking Information

   Phone Bookings

Our Box Office is open Monday – Saturday 10 am- 6 pm. Give us a call on 023 9282 8282.


 Group Bookings

To make a group booking call us on 023 9285 2232.  Groups bookings are available for most shows for groups of 10+ & for pantomime for bookings of 20+


   Online Booking

Booking tickets online is quick & easy! You can book tickets 24 hours a day. Visit the What’s On page now.


   In Person

Our Box Office is open 10am–6pm, Mon-Sat.


   Kings Card

If you are you a regular visitor to the Kings Theatre you can save money with a Kings Card.

 

Payments and Fees

We accept the following methods of payment:

  • Cash
  • Debit/Credit Card – Visa/Master/Maestro
  • Kings Theatre Gift Vouchers

There is a £1 charge for posting tickets. You can print your own tickets at home for free. Please note that tickets are sent out on Mondays, Wednesdays and Fridays via Royal Mail Second Class. Please allow up to 7 days for delivery.


Our Fees Explained

The price you see advertised is the price you pay inclusive of fees. Our fees cover all costs associated with processing your booking and also Building Improvement Fund charge (applies to shows at the theatre only) which goes towards improving our beautiful Grade II* listed building. An additional charge will apply for postage of tickets.


Gift Vouchers

Gift vouchers can be purchased via our online shop. Please note, we only accept Kings Theatre gift vouchers.


Concessions

We offer concessions on some of our shows. Details will be available on the show pages or please do speak to a member of the Box Office. The Box Office may ask for proof of entitlement to concessions. Only one concession, per person, per transaction, is applicable.

Our tickets will be charged at full price unless there is a child rate advertised. We offer a “baby on lap” ticket for parents bringing children aged 2 years or under, on selected shows only, bookable only from the Box Office.

Rates for Carers are available on many events – please ask at Box Office for details. Please note proof of Carer status must be shown. This can be a valid Carers ID or a DLA letter.


Seat Selection

When booking your seats you may be asked to choose alternative seating if your selection leaves a single seat.


Seat Reservations

Reservations are only available with Kings Cards. To get yourself to the front of the queue and for lots of other benefits buy one now!


Parental Guidance

Age restrictions are stated where possible but please do check with Box Office before booking for any under 18s to ensure the show is suitable. Most shows are suitable for children, with parental guidance.

For events that permit the attendance of under 18s, children aged 12 or under must be accompanied by someone over the age of 16.

No responsibility is accepted by The Kings Theatre Trust or any of its employees for unaccompanied children.


Ticket Collection

When booking your tickets either over the phone or online you will be given the opportunity to choose either printing your tickets at home for free or sending tickets to your home address at the cost of £1 or should the performance be within five days of your booking held at Box Office for your collection.

Please note that tickets are sent out on Mondays, Wednesdays and Fridays via Royal Mail Second Class. Please allow up to 7 days for delivery.

The Box Office is open Monday-Saturday 10am-6pm and on show nights 90 minutes before a performance and 30 minutes after the start time.


 

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