Terms and Conditions

Refunds/Exchanges

Tickets are non-refundable but may be exchanged, subject to availability, if sold through our Box Office at a charge of £1.50 per transaction. Please note this must take place prior to the event. If exchanging to a new event this must be the earlier of the two dates.

Any exchanges resulting in additional payments are subject to usual administration fees.

A full refund will only be offered in the event of a show being cancelled.

Tickets sold or transferred for commercial gain by anyone other than the Kings Theatre or one of its authorised ticket sellers will become void and the holder refused entry.

Alterations

Tickets are sold subject to the management’s right to make alterations to the cast or advertised arrangements, discounts and prices rendered necessary by unavoidable cause.

Lost Tickets

Lost tickets can be replaced at a cost of £1.50 – reprinted tickets will be held for collection only.

Concessions

Only one concession, per person, per transaction is applicable. Concessions are not always available - please refer to the performance you wish to attend for details.

Discounts/Promotions

These apply to full price tickets only and are at the discretion of the show and Kings Theatre. Each offer may only be used once per person, per performance, not in conjunction with any other offer/concession and not used retrospectively.

The Kings Theatre reserves the right to introduce or withdraw prices and discounts without notice. Please note some offers may only be available through the Box Office and not online.

Instructions on how to redeem offers should be followed carefully. Not following instructions will cause delays on arrival at the theatre and may result in entry being refused.

Photography/Filming

The taking of photographs, the use of mobile phones and mobile devices and the making of any recordings of any performance is strictly prohibited.

By purchasing a ticket you consent to be photographed or filmed as part of a group.

 

The Theatre Management reserves the right to refuse the sale of tickets or admission